For online purchases, VJ Collections will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice.
Return merchandise must be post marked within 15 days from the date of delivery to VJcollections.com.
VJcollections.com does not provide return shipping labels and shipping charges for returned item(s) are the client’s responsibility. The address for return can be found on your invoice sent by e-mail to the address provided.
Merchandise that has been worn, used, altered or damaged will not be accepted.
VJ Collections reserves the right to refuse return of any merchandise that does not meet the above return requirements in VJ Collection’s sole discretion.
Merchandise returned to VJCollections.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable.
For updates regarding your return, please firstname.lastname@example.org and include the return tracking number. Emails will be responded to within 1-2 business days.