Lucky You Clutch
Products on our site are subject to availability. Once you select your VJ article, a message will indicate if that item is available now or available later.
Once an order has been successfully submitted, it cannot be cancelled or modified. We advise you to follow the return policy, or refuse the shipment upon delivery, and it will be returned to our attention. Please allow 7 to 10 business days for your return to be processed once it arrives to our warehouse.
All orders are processed Monday through Friday, excluding Saturday, Sunday and Holidays.
United States Shipping.
USPS Priority Mail 3-5 business days: flat rate $8.00 deliveries made Monday-Fridays
6-15 days: Small Box $45.00 – Big Box $65.00 deliveries made Monday-Fridays
VJ Collections cannot be held responsible for unanticipated delivery delays beyond VJ’s control.
We recommend reviewing your order details on the order review page before submitting your order, or in the order confirmation email that is sent to you shortly after your order is placed. Please be aware that they may arrive sooner or later than anticipated.
Return & Exchange Policy
For online purchases, VJ Collections will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice.
Return merchandise must be post marked within 15 days from the date of delivery to vjcollections.com.
vjcollections.com does not provide return shipping labels and shipping charges for returned item(s) are the client’s responsibility. The address for return can be found on your invoice sent by e-mail to the address provided.
Merchandise that has been worn, used, altered or damaged will not be accepted.
VJ Collections reserves the right to refuse return of any merchandise that does not meet the above return requirements in VJ Collections' sole discretion.
Merchandise returned to vjcollections.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited.
Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable.
For updates regarding your return, please contact us and include the return tracking number. Emails will be responded to within 1-3 business days.
In VJ Collections we are committed to answering questions and addressing comments on time. For the quickest reply, please complete the form below.